Do we really need more classical MBA's?
Can colleges & universities continue to be "all thing to all people"? Is there a "New Model, or Degree"? Should educational institutions become "Specialty Shops"?
Many challenges face our educational institutions and methods today...how can they continue to demonstrate value-added services in a world where technology is prevalent?
Watch and listen to Jim Keane, President of @steelcase as he chats with @danielpink and @rogermartin of Toronto's @rotmanschool of business.
NOTE: there are a couple of audio drop outs around 14:00-15:00 and around 18:00. Please just mover player slider past those small sections.
Riffs and Rants from a People Centric (aka Populist, "we the people") perspective on achieving Sustainable Economies, Political Structures and Well-being for Americans and other persons worldwide.
Showing posts with label Innovation. Show all posts
Showing posts with label Innovation. Show all posts
Wednesday, December 7, 2011
Monday, September 20, 2010
How do you create and enable "HEROs" in your teams, firms and organizations?
"HERO's, those "Highly Empowered Resourceful Operatives" that are often the leading sources of innovation and problem solving in dealing with key Customer Experience aspects of our organizations today, need enough flexibility to actively engage customers and other influencers,in order to create Empowered Customers and Evangelists of our products and services.
However, traditionally, IT departments and Management, have wanted to keep all technology "locked down" for a variety of reasons such as "security" and "brand stewardship". Yet, in today's transparent online world, our HEROs need to be able to use Groundswell technologies and practices to be able to reachout to the exact people that can serve as our "Brand Evangelists"...the communication with these people needs to be genuine, not always high polished, canned, robo generated engagement.
Therefore, the authors, have developed the "HEROs Compact"; a set of understandings that the HERO, their managers and the IT departments can agree to, thereby creating a more open, "Empowered" environment for which our firms can operate.
Also, the authors provide a free, online tool to evaluate projects that HEROs uncover, called an "Effort Value Analysis" which helps score projects to help managers come to go/no-go decisions much quicker...
Bernoff and Schadler hit on a topic that is very relevant in organizations today...Use this book for Learning and Development for sure. "
However, traditionally, IT departments and Management, have wanted to keep all technology "locked down" for a variety of reasons such as "security" and "brand stewardship". Yet, in today's transparent online world, our HEROs need to be able to use Groundswell technologies and practices to be able to reachout to the exact people that can serve as our "Brand Evangelists"...the communication with these people needs to be genuine, not always high polished, canned, robo generated engagement.
Therefore, the authors, have developed the "HEROs Compact"; a set of understandings that the HERO, their managers and the IT departments can agree to, thereby creating a more open, "Empowered" environment for which our firms can operate.
Also, the authors provide a free, online tool to evaluate projects that HEROs uncover, called an "Effort Value Analysis" which helps score projects to help managers come to go/no-go decisions much quicker...
Bernoff and Schadler hit on a topic that is very relevant in organizations today...Use this book for Learning and Development for sure. "
Monday, February 16, 2009
Business Issues Today...
This section is reserved for "all things business". At this state of our global economic situation, I envision discussion on Banking and Wall Street Reforms, and the realization that many societies no longer live in the Industrial Age, but have been in the Information Age for some time and need to wake up and see the impacts to all aspects of daily life.
Labels:
Business Strategy,
Healthcare reform,
Innovation,
Marketing
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